WebQuaysidelogo

 

It is an offence for any person under 18 years of age to buy or attempt to buy alcohol. By placing an order with Quayside Buttery you are confirming that you are aged 18 years or over.

 

If you are purchasing your order as a gift or on behalf of someone else the recipient must also be aged 18 years or older.

 

A signature from an adult aged 18 years or older is required at time of delivery. If the courier is in doubt of the age of the recipient proof of ID will be requested. We reserve the right to cancel the order if the age of the recipient of the order is in doubt and no refund will be given.

 

Quayside Buttery reserves the right to amend these terms and conditions without notice at any time.

 

Al prices are quoted in pounds sterling.

 

At this time we can only deliver goods to the card holder's billing address.

 

We only deliver at present to addresses on mainland UK.

 

Quayside Buttery makes every effort to ensure that the information on our website is correct. We take no responsibility and shall not be held liable for information that is incomplete, inaccurate or out of date.

 

We reserve the right to change or replace products and prices without notice.

 

We make every effort to supply all products listed on our site, but due to the nature of small microbreweries it may be necessary to substitute a beer if our stocks have run out. If this happens we will replace the product ordered with one of a similar type from a similar brewery.

 

In the event that your order is out of stock we will email you with an option for you to cancel, change or replace your order with another purchase.

 

 

 

Delivery

 

We aim to ship your goods within 48 hours of receipt of your order. You should receive your order within 3 working days but if for any reason it has not arrived after 5 working days please email us on sales@quaysidebuttery.com or telephone 07444740903 and we will investigate the matter.

 

Deliveries MUST BE SIGNED FOR BY A PERSON AGED 18 YEARS OR OLDER. If our courier is  in doubt of the age of the recipient proof of ID will be requested. We reserve the right to cancel the order if the age of the recipient is in doubt and no refund will be given.

 

If there is nobody in when the courier arrives a card will be left for you to arrange re delivery.

 

 

Damages

 

We make every effort to ensure that your goods arrive in good condition, however sometimes bottles do get damaged in transit . If this is the case refuse delivery and ask the courier to return the goods to Quayside Buttery. We will replace the goods as soon as possible at no extra cost to you. This needs to be stated on your delivery note.

 

 

Refunds

 

A refund will be given if your product is faulty, damaged or unfit for purpose please contact sales@quaysidebuttery.com or 07444740903

 

 

Cancellation of Order

 

Should you not be entirely happy with your order please telephone us on 07444740903. You have 7 working days to return your order, Goods must be returned safely, unopened and undamaged, at your expense and a refund will be given within 14 working days to the purchasing debit or credit card minus delivery costs.

TERMS & CONDITIONS